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AIWCF Privacy Policy

In brief

All members of AIWCF must provide their email address and date of birth at the time of joining.
Members are also encouraged to provide phone number, postal address and profile photo, however this is optional.
AIWCF does not share email address, phone number, date of birth and postal address with marketing ventures and other organisations.
AIWCF server uses the email address for move notifications, reminders and announcements. AIWCF does not send promotional emails.
Your profile page is visible only to you. Profile page of other members cannot be accessed.
AIWCF will not contact you by phone except in unusual circumstances or unless you request it. AIWCF does not make marketing calls.
AIWCF will not send any communication to your postal address without your prior consent.
The profile photo, if provided, is visible to opponents.
The date of birth is used for birthday greetings, but the year of birth remains private.

Information we collect and how we use it

We collect, receive and store your Name, Email Address, Date of birth and if you provide it, also your phone number, email address, postal address and profile photo. This data is used only for the purpose of enabling you to use the site for playing web chess and receiving announcements. We do not collect credit card information or bank details. Data related to payments is only on the secure payment gateway of a third party which has its own accepted security measures and strong privacy policy.

Account information

Every member has an account consisting of Serial Number and Password. The Serial Numbers are visible to all, however the password is private. It is stored internally using strong encryption. Password authentication is necessary for sending and recieving moves and to view your profile data.

Activity

The moves made by members are recored in encrypted form so long as the game is in progress. After a game is completed, the complete game score is visible to other members. The AIWCF Bulletin including published games is open to public access.

Cookies

Our site does not use cookies.

Transfer of information

Personal information collected is not shared with any third party.

User access of Personal Information

The user interface allows you to update your profile, upload a new profile photo as well as to change your password whenever needed.

Feedback

A chess server is complex piece of software, occasional failures are expected. For any issues related to failure to transmit your move and correctly account for the time used, the Contact us page provides the email address and phone number of the concerned person who will revert and manually fix the problem in a short time frame, usually within 24-hours. Every effort will be made to update the software to correct the source of the problem leading to your complaint.

Security

Your account is password protected using strong encryption and the usual software practices to prevent unauthorized access have been taken. The responsibility of not sharing your password with others rests with you. Prevention of attacks on a shared server are the partly the responsibility of the service provider.